Return and Refund Policy
At Barrio Clothing, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a clear and straightforward return process.
Return Policy
| Return Information | Details |
|---|---|
| Return Window | 30 days from the date of delivery |
| Eligible Products | New condition only |
| Product Condition | Unworn, unwashed, unused, original packaging and tags attached |
| Return Method | By mail |
| Return Label | Download and print, provided free of charge |
| Restocking Fee | No cost ($0.00) |
| Refund Processing Time | Within 7 business days after return inspection |
| Exchanges | Accepted |
| Return for Defective Products | Accepted |
| Return for Non-Defective Products | Accepted |
How to Request a Return
To start a return:
- Contact us at support@barrioclothing.us with your order number and reason for the return.
- We will review your request and provide return instructions.
- If approved, we will provide the necessary return information and return label.
- Send the product back to us using the provided instructions.
- Once we receive and inspect the returned item, we will process your refund.
Return Shipping Costs
| Return Reason | Return Shipping Cost |
|---|---|
| Defective product | Free |
| Damaged during transit | Free |
| Incorrect item received | Free |
| Wrong size / does not fit | Customer pays return shipping |
| Change of mind | Customer pays return shipping |
Refunds
After we receive and inspect your returned item, we will notify you by email regarding the status of your refund.
If your return is approved, the refund will be issued to your original payment method within 7 business days.
Please note that the time required for the refund to appear in your account may also depend on your bank or payment provider.
Exchanges
We accept exchanges for eligible products. Please contact us within the 30-day return window with your order number and exchange request.
Contact Information
If you have questions about returns, refunds, or exchanges, please contact us:
Shop Name: Barrio Clothing
Address: 12333 NW Grand Ave, El Mirage, AZ 85335, United States
Phone: +1 480-381-5879
Email: support@barrioclothing.us
